Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Warranty
1. The warranty applies to defects in raw materials, manufacturing, or operation found in Oy Perko's service or other authorized watch maintenance, which are repaired for one year from the date of purchase free of charge. If repairing is not possible, the watch will be replaced with a new one of the same or equivalent.
2. The defective Leijona watch must be delivered to the dealer within a reasonable time after the defect is detected or should have been detected. The warranty-repaired watch is picked up from the same store. Delivery can also take place by post.
3. The warranty does not cover defects resulting from normal wear and tear, careless handling, or the opening of the watch cases by the watch user himself or by unauthorized service. The warranty also does not cover wetting damage to non-waterproof watches or a normal wearing part such as wristbands.
4. If the watch's back cover is not marked with water protection (WR), the watch does not have separate seals, so care must be taken not to expose the watch to moisture (eg boating, bathing, dishwashing, hand washing).
Return Policy
We want you to feel happy about your purchase in our shop. That’s why we offer a 14-day exchange and return policy for our products from the date of collection. Please note that returned products must be unused and in their original packaging. We process each return individually and will contact the shipper if there are any problems with the returned product.
Last updated: December 22, 2020
Thank you for shopping at Leijona Heritage 1907.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and DefinitionsInterpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Perkko ltd, Rälssintie 6,.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Leijona Heritage 1907, accessible from www.leijonaheritage.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: returns@leijonawatches.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 14 days
The Goods are in the original packaging
The following Goods cannot be returned:
The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
Rälssintie 6,
00720 Helsinki
Finland
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: returns@leijonawatches.com
Customer Care
You may contact our customer service by e-mail kellomyynti@perkko.fi